Legal Information
Last updated: April 14, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you
create an account, place an order, subscribe to our newsletter, or
contact us for support. This includes your name, email address,
shipping address, billing information, and any other information you
choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Respond to your comments, questions, and requests
- Send you promotional communications (with your consent)
- Improve our website and customer service
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information
to third parties without your consent, except as described in this
policy. We may share your information with trusted service providers
who assist us in operating our website, conducting our business, or
servicing you.
4. Data Security
We implement a variety of security measures to maintain the safety of
your personal information. Your personal information is contained
behind secured networks and is only accessible by a limited number of
persons who have special access rights.
5. Cookies
We use cookies to understand and save your preferences for future
visits, keep track of advertisements, and compile aggregate data about
site traffic and site interaction so that we can offer better site
experiences and tools in the future.
6. Your Rights
You have the right to access, correct, or delete your personal
information. You may also opt out of receiving promotional
communications at any time. Contact us at hello@radiancelabs.beauty to
exercise these rights.
1. Agreement to Terms
By accessing or using the Radiance Labs website, you agree to be bound
by these Terms of Service and all applicable laws and regulations. If
you do not agree with any of these terms, you are prohibited from
using or accessing this site.
2. Products and Services
All products are described accurately to the best of our knowledge.
Prices are subject to change without notice. We reserve the right to
limit quantities or discontinue products at any time.
3. Orders and Payment
By placing an order, you represent that:
- All information provided is accurate and complete
- You are authorized to use the payment method
- You agree to pay all charges at the prices then in effect
4. Shipping and Delivery
Shipping times are estimates only. We are not responsible for delays
caused by carriers, customs, or events beyond our control. Risk of
loss passes to you upon delivery to the carrier.
5. Returns and Refunds
We offer a 30-day satisfaction guarantee. If you're not completely
satisfied, return the product in its original condition for a full
refund. Contact hello@radiancelabs.beauty to initiate a return.
6. Limitation of Liability
Radiance Labs shall not be liable for any indirect, incidental,
special, consequential, or punitive damages resulting from your use of
or inability to use the products or services.
7. Medical Disclaimer
Our LED mask products are not intended to diagnose, treat, cure, or
prevent any disease or medical condition. If you have a medical
condition, consult your healthcare provider before use.
8. Contact Information
For questions about these Terms of Service, please contact us at
hello@radiancelabs.beauty.
